The Fremont Police Department has contracted with NCIC Inmate Communications to provide inmates and their family and friends with easy-to-use inmate telephone calling services at affordable rates.

Purpose

To help the inmates stay connected with the outside world, NCIC Inmate Communications provides the following multiple calling options:

1. Collect Calls - Inmate places a collect call that is accepted and paid for by the party they are calling (e.g. the friends and family members).

2. Prepaid Calls – Prepaid call accounts are set up by the called party (e.g. the inmate’s family/friends.) to eliminate the problem of collect call blocks. When an inmate calls the end user, the call charges are deducted from the called party's prepaid account. To receive prepaid calls, Inmate Family/Friends and others can easily and quickly set up prepaid call account by one of these methods:

Create Account and Add Funds Online

• To create an NCIC account, please visit: https://account.ncic.com/login
• To add funds to NCIC account: please visit: https://account.ncic.com/ca/fremont-police-department/addfundsinmate

Create Account and Add Funds by Phone

• Call 1-800-943-2189
• Upon answering a call from Fremont Detention Facility, you will hear an automated operator voice. You will have the option to:
  • Press 1 to accept the call
  • Hang up to deny the call
  • To block any future calls, press 3 for customer service, visit NCIC or call 1-800-943-2189
• If you press 1 to accept the call you will be prompted to set up a Prepaid Account or choose to bill the call collect to your telephone number

NCIC Customer Service

For customer service issues regarding inmate telephone services, please contact NCIC Inmate Communications at 1-800-943-2189